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I've mentioned the Nation States (.net) game here before. I read the chapter excerpts on the site for the author's two published books, Jennifer Government and Syrup, and decided I wanted them. Zero luck in the book stores. Both out of print, used stores that I checked in Phoenix and Tucson were dry. So I hit Half.com and there they both are, so I order them.
Both were later arriving than I would have liked, but it was the Christmas season, so I had no problem since they weren't gifts other than to me. In fact, I received a very apologetic email from the person from whom I purchased Jennifer Government: he had neglected to mark the book as shipped. He'd caught the flu just like 3/4ths of the country and was a little messed up.
I got in last night from Phoenix and Russet had put my two book packages on my computer. I opened them up, quite happy. Took off the dust jacket on Jennifer Government and retired, planning on starting to read it before bed. I immediately noticed a bit of a problem: the back was broken, completely seperated from the back cover. It was not so described on Half.com, it mentioned nothing more than the dust jacket being slightly scruffed.
It doesn't require anything more than a liberal application of Elmer's Glue and perhaps some rubber bands to make it good.
I sent him an email saying that I didn't have a problem with the late notification or shipping, but I wasn't happy about the back being broken and not mentioned in the description. Let's face it, I wouldn't knowingly buy a book with a broken back.
This is the reply I got back from the guy:
"I just issued you a refund. Keep the book. I'm really sorry about that. I read it once and I let a
friend borrow it to read it. I checked it over quickly before I listed it and it seemed to be in
great shape except for the dust jacket. I am really very sorry."
WOW. I was just flat-out amazed. I was planning on leaving a neutral comment so as to not negatively affect his score, but his reply caught me so off-guard that I gave him a positive review.
I was impressed.
Both were later arriving than I would have liked, but it was the Christmas season, so I had no problem since they weren't gifts other than to me. In fact, I received a very apologetic email from the person from whom I purchased Jennifer Government: he had neglected to mark the book as shipped. He'd caught the flu just like 3/4ths of the country and was a little messed up.
I got in last night from Phoenix and Russet had put my two book packages on my computer. I opened them up, quite happy. Took off the dust jacket on Jennifer Government and retired, planning on starting to read it before bed. I immediately noticed a bit of a problem: the back was broken, completely seperated from the back cover. It was not so described on Half.com, it mentioned nothing more than the dust jacket being slightly scruffed.
It doesn't require anything more than a liberal application of Elmer's Glue and perhaps some rubber bands to make it good.
I sent him an email saying that I didn't have a problem with the late notification or shipping, but I wasn't happy about the back being broken and not mentioned in the description. Let's face it, I wouldn't knowingly buy a book with a broken back.
This is the reply I got back from the guy:
"I just issued you a refund. Keep the book. I'm really sorry about that. I read it once and I let a
friend borrow it to read it. I checked it over quickly before I listed it and it seemed to be in
great shape except for the dust jacket. I am really very sorry."
WOW. I was just flat-out amazed. I was planning on leaving a neutral comment so as to not negatively affect his score, but his reply caught me so off-guard that I gave him a positive review.
I was impressed.
