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thewayneUnbelievable. If you stayed at this hotel for, say, a wedding, and left a negative review, they would withhold $500 from said wedding party's deposit. They do not accept cancellations. And based on one-star reviews on Yelp dated prior to this year, they're a pretty sucky hotel when it comes to customer service, so it's not like they don't deserve a sucky rep, they're just trying to monetize it.
Yesterday morning, there were over 200 reviews on Yelp. This morning, 54. I feel sorry for people who use Yelp and only look at the highly rated reviews, like Amazon, reading the one-star reviews can also be quite informative.
The owner made a post that says 'Me not know internet thingie or viral thingie, was joke that not funny ha-ha.' Well, not in so many words, but he claims that it was put online as a joke. I don't think so. And the Internet Wayback Machine will make sure that it's preserved for a long time.
The hotel in question is the Union Street Guest House in Hudson, NY. Caveat emptor.
http://tech.slashdot.org/story/14/08/05/1717258/hotel-charges-guests-500-for-bad-online-reviews
http://www.yelp.com/biz/union-street-guest-house-hudson
Yesterday morning, there were over 200 reviews on Yelp. This morning, 54. I feel sorry for people who use Yelp and only look at the highly rated reviews, like Amazon, reading the one-star reviews can also be quite informative.
The owner made a post that says 'Me not know internet thingie or viral thingie, was joke that not funny ha-ha.' Well, not in so many words, but he claims that it was put online as a joke. I don't think so. And the Internet Wayback Machine will make sure that it's preserved for a long time.
The hotel in question is the Union Street Guest House in Hudson, NY. Caveat emptor.
http://tech.slashdot.org/story/14/08/05/1717258/hotel-charges-guests-500-for-bad-online-reviews
http://www.yelp.com/biz/union-street-guest-house-hudson
no subject
Date: 2014-08-09 01:48 pm (UTC)And why do they ignore the elephant in the room, which is that their place is garnering many negative reviews?
no subject
Date: 2014-08-09 05:35 pm (UTC)As far as knowing who was or was not in a wedding party, when an individual makes a reservation for an event, the event has a block of room held. The mgmt is probably trying to tie reviewer names to reservations, with no guarantee of accuracy. My Yelp reviews list Wayne W. of Cloudcroft, so it wouldn't be difficult to tie me to a reservation since they'd have my name and address.